Exchanges are available for unused and unopened items within 30 days of your order being placed. The item must be unused and in its original, sealed packaging. Unfortunately, already reconstituted products do not qualify for an exchange.

***The customer is responsible for the shipping fees associated with exchanging an item unless it was damaged during shipping.

If your item was damaged during transport or arrived broken,  a photo and video must be provided of the issue as soon as possible. This is required for our team to review the situation with management and determine the appropriate next steps.

To proceed, contact customer service for exchange instructions